At launch time we usually aim to dispatch packages within 6 business days.
Transit time (after dispatch):
Parcels with standard postage travel on a tracked and /or signed for service.
UK post is targeted at 3-4 business days transit time.
International post time is targeted at 7-9 business days.
In extreme rare cases items can take up to 21 days.
Royal Mail will not treat a parcel as ‘lost’ until 21 days have passed.
At this point we would be able to launch an investigation and would provide a refund to the customer on any parcel which was proved to be un-delivered.
Parcels with express shipping travel on a DHL express service.
Transit time is targeted at 2-3 business days.
~ Back to Apolina INFO